Fiverr, All the questions and answers are double-checked. I have asked these questions from Fiverr seller plus success manager Adrian Rodrigues at our zoom meeting and after that, I have also asked some of the questions from the Fiverr support team for confirmation.
Adrian Rodrigues and My meeting image for proof and the Fiverr support team answers screenshot.
I’m writing and recording these questions because I was mostly thought about them and my students have asked me these questions many times as well. So I have studied about them checked Fiverr Terms of Service and then let you know.
|1. If somebody comes to my gig and reports it even I don’t know him/her. Mean, if any hater reports my gig even I haven’t talked with him on Fiverr I haven’t done any project with him then what will be the Fiverr response?|
|There are many types of issues there if someone reports your Fiverr gig and you haven’t talked or haven’t done any project with that person then Fiverr firstly reviews your gig and about the reporter report issue.|
Like what the person has written in the report form while he/she reported your gig if he/she just report your gig because he/she was jealous of you then Fiverr just ignores this report and do not take any action on your gig.
Note: Fiverr removed this option because of lots of fake reports.
|2. Can I use two Fiverr accounts?|
|No, if you’ll try to use two Fiverr accounts and by chance Fiverr will detect it they suspend your account.|
|3. I and my brother both are living in one home and have one internet connection but have separate devices and we both are experts in the same service(like we both are WordPress developers). And we both wanna use Fiverr. Can we do that?|
|If you are your brother have the same internet connection but have separate devices you both are welcome on Fiverr and you both can sell the same service.|
Note: You both can sell the same service but if you are designing a WordPress website in any gig then your brother/sister can provide any other service like landing page design or any other but your both sub-categories must be different.
|4. Suppose, I need any help from my niche-related freelancer from Fiverr. Can I purchase his/her gig from my account? (Imagine: I’m stuck on any point during designing a website and I need help at that point then can I purchase my category freelancer gig?)|
|As a user on Fiverr, you are allowed to both buy and sell services from the account you have, so you are welcome to purchase any allowed service from your account.|
|5. Can I share my contact information with my client? Or my Email?|
|Yes, and No, You can’t share your contact information with your clients for outsourcing them that is against Fiverr policies if you’ll try this Fiverr can suspend your account.|
But you can share your email with your client in some conditions. Like I’m a WordPress developer and my clients need my email so that they can create a new user for me so that I can access their website dashboard and can fix their problems.
Note: Follow this format for sharing your email.
firstname.lastname@example.org or abc At gmail.com(recommended)
And must write this note after your email.
This email is only for creating a new user for me in your website admin dashboard.
Fiverr support team detected my emails many times in my conservation with my clients after checking the note they understand that the email is not for outsourcing the clients they also write their note under my message which only I can see.